Contribute and manage memberships

This guide helps supporters choose the right support model and manage ongoing support responsibly.

One-time contribution vs membership

Use one-time support when:

• You want to support a specific moment or event

• You prefer full flexibility

Use membership when:

• You want ongoing support

• You value recurring member benefits where offered

Before contributing

Check:

• What the competitor is currently raising funds for

• Whether support is one-off or recurring

• Any supporter benefits described on profile

Managing memberships

If you join a membership:

• Review billing frequency

• Keep payment details current

• Track member updates from the competitor

Cancelling recurring support

If you need to stop recurring support, follow cancellation guidance for memberships in platform and legal documentation.

Troubleshooting

I expected one-off support but was billed again

• Check whether membership was selected at checkout

• Review active subscriptions and cancel if needed

I cannot find contribution history

• Confirm you are signed in to the same account used at payment

• Check for confirmation emails and transaction details

FAQ

Is one-time support refundable?

Refer to platform terms and support guidance for refund-related scenarios.

Can I switch between one-time and recurring support?

Yes. You can choose either model based on your goals and budget.

Next steps

• How funding works

• Platform FAQ

• Terms & conditions