Fees, processing, and payout timelines

This page summarizes the practical expectations for fees, processing states, and payout timing.

Platform fees

Competitor plans and platform fee levels are documented here:

Payment processing fees

Payments are processed by Stripe, and processing fees apply according to Stripe terms and payment method.

Pending vs available balances

After a contribution is received, funds can appear as pending before they become available.

Current payout documentation states:

  • Pending funds can remain pending for up to 7 days

  • Once available and threshold requirements are met, payouts can be initiated

Reference: Receiving payouts

Payout timing expectations

Current guidance indicates:

  • Transfer initiation may take up to 7 business days (depending on checks and status)

  • Once initiated, bank arrival may take up to 72 hours depending on bank processing

Why payouts can be delayed

Common causes:

  • Incomplete onboarding information

  • Additional verification requested by payment provider

  • Temporary account restrictions

Why balance can be negative

Refunds can reduce available balance and may result in a negative balance.

If this happens, review the detailed explanation:

Important

This page is a practical summary. The legal and policy source of truth remains:

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