> For the complete documentation index, see [llms.txt](https://docs.sponsordriven.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sponsordriven.com/reference/platform-faq.md). # Platform FAQ ## What is Sponsor Driven? Sponsor Driven helps motorsport competitors connect with supporters and organisations to unlock funding opportunities. ## Is it free to create an account? Account creation is free. Competitor funding activity can include platform and payment-processing fees. See: [Pricing](/reference-guides/pricing.md) ## What funding models are available? * One-time contributions * Memberships (where enabled) * Sponsorship deals See: [How funding works](/funding-and-payouts/how-funding-works.md) ## How long do payouts take? Payout timing depends on onboarding status, pending periods, and bank processing. See: [Fees, processing, and payout timelines](/funding-and-payouts/fees-processing-payouts.md) ## Why is my balance pending or negative? Pending balances and negative balances can occur due to processing windows or refunds. See: [Receiving payouts](/reference-guides/receiving-payouts.md) ## Can I have multiple profile types? Yes, many users operate multiple profiles depending on their role. See: [Choose your account type](/getting-started/choose-your-account-type.md) ## What if my referral did not qualify? Qualification depends on referral rules and eligibility conditions. See: * [Referrals](/reference-guides/referrals.md) * [Referral Terms](/legal/referral-terms.md) ## Can I delete my account? Account deletion and data handling depend on platform rules and legal retention obligations. See: * [Terms & conditions](/legal/terms-and-conditions.md) * [Privacy policy](/legal/privacy-policy.md) ## Where can I get help? * [Troubleshooting index](/troubleshooting/troubleshooting.md) * Email: